Shipping Policy

Thank you for shopping with Yao Bao Ge.
Below is our straightforward Shipping Policy.

1. Shipping Coverage

We deliver to:

• Malaysia, &

• Selected international countries

2. Delivery Partners

We work with reputable couriers.

Courier selection may vary based on location and item type.

3. Delivery Time

Malaysia: 3–7 working days

Overseas : 14-21 working days

Rural areas may require additional time.

4. Order Processing

Orders are processed within 1-3 working days
(excluding weekends and public holidays).

5. Shipping Fees

Shipping fees are calculated at checkout based on:

• Weight

• Location

• Promotions / free shipping campaigns

6. Tracking

A tracking number will be provided once your order is shipped.

7. Delivery Issues

Lost Parcels

We will assist in lodging a report with the courier. Replacement/refund depends on courier confirmation.

Damaged Parcels

Contact us within 48 hours with photos/videos.